‘Catalog’ not visible despite of having access in OBIEE11g.

One of my user raised an issue of ‘Catalog’ menu being not visible on homepage along with other menu items like Dashboard, Open, New etc.catalog_not_visible

My initial investigation was to check roles, group of the user. He belongs to ‘AuthenticatedUser’ group, no explicit denial of access to catalog folder. He was able to open reports by going an alternative approach(using Open menu). Then why is he not able to see catalog as a menu button on home screen?

Solution: 1. Log in to user’s account (impersonation/ or by user’s credentials), go to my Account, check the Accessibility mode to ‘OFF’ (earlier it was set to ‘ON’).

acc_mode_off

press ‘OK’ and refresh the page:

catalog_visible

Catalog is visible now.

OBIEE Version: 11.1.1.7.141014.

 

Thanks till next time.